Photo: Hand efficiency

The key to efficiency is above all the ability to know when to let go. We live in a culture where trust has replaced
control and responsibility has been decentralised as far as possible. We also supplement our own strengths in a
targeted way with professional partners. Our administrative expense ratios clearly show that trust pays off in the
long term.

Chart: Administrative expenses in bancassurance lower than in the sector
Chart: High degree of automation in bancassurance
Chart: Cost leadership in reinsurance
Chart: Market leader in employee affinity business