(32) Acquisition costs and administrative expenses

N145 ACQUISITION COSTS AND ADMINISTRATIVE EXPENSES
  FIGURES IN EUR MILLION
    Industrial
Lines
Retail
Germany
Retail
International
Non-Life
Reinsurance
Life/Health
Reinsurance
Total
  2013 1)            
  Gross            
  Acquisition costs and reinsurance commissions 475 966 936 1,571 1,083 5,031
  Changes in deferred acquisition costs and change in reserves for commissions –12 –135 –87 –39 56 –217
  Total acquisition costs 463 831 849 1,532 1,139 4,814
  Administrative expenses 250 314 188 180 157 1,089
  Total acquisition costs and administrative expenses 713 1,145 1,037 1,712 1,296 5,903
  Reinsurers’ share            
  Acquisition costs and reinsurance commissions 273 18 46 121 103 561
  Changes in deferred acquisition costs and change in reserves for commissions –5 12 9 –8 –17 –9
  Total acquisition costs 268 30 55 113 86 552
  Net            
  Acquisition costs and reinsurance commissions 202 948 890 1,450 980 4,470
  Changes in deferred acquisition costs and change in reserves for commissions –7 –147 –96 –31 73 –208
  Total acquisition costs 195 801 794 1,419 1,053 4,262
  Administrative expenses 250 314 188 180 157 1,089
  Total acquisition costs and administrative expenses 445 1,115 982 1,599 1,210 5,351
               
  2012 1)  
  Gross            
  Acquisition costs and reinsurance commissions 434 1,012 664 1,582 1,018 4,710
  Changes in deferred acquisition costs and change in reserves for commissions –3 –254 –67 –30 –72 –426
  Total acquisition costs 431 758 597 1,552 946 4,284
  Administrative expenses 220 309 190 166 145 1,030
  Total acquisition costs and administrative expenses 651 1,067 787 1,718 1,091 5,314
  Reinsurers’ share            
  Acquisition costs and reinsurance commissions 260 16 36 101 61 474
  Changes in deferred acquisition costs and change in reserves for commissions –4 14 10 –14 –4 2
  Total acquisition costs 256 30 46 87 57 476
  Net            
  Acquisition costs and reinsurance commissions 174 996 628 1,481 957 4,236
  Changes in deferred acquisition costs and change in reserves for commissions 1 –268 –77 –16 –68 –428
  Total acquisition costs 175 728 551 1,465 889 3,808
  Administrative expenses 220 309 190 166 145 1,030
  Total acquisition costs and administrative expenses 395 1,037 741 1,631 1,034 4,838
  1) Presentation after elimination of cross-segment transactions