(14) Accounts receivable on insurance business

N99 ACCOUNTS RECEIVABLE ON INSURANCE BUSINESS
  FIGURES IN EUR MILLION
    2013 2012
  Accounts receivable on direct written insurance business 2,090 2,056
  thereof    
  from policyholders 1,181 1,109
  from insurance intermediaries 909 947
  Accounts receivable on reinsurance business 2,981 3,025
  Book value as at 31.12 of the financial year 5,071 5,081